FAQs

All pre-installed apps and software’s that could be used for browsing, streaming movies, Video on demand, YouTube etc. does not require a subscription however our separate TV packages come in a 12/24 month subscription.

Don’t worry, we have a database of all our amazing customers, 1 week before expiry we will contact to remind you of renewing the subscription. Otherwise just contact us and we will get you back up and running.

Depending on the package it would cost anything between 800 and 900 GHS for 12months (1 Year). Here is where you really save your hard earned money.

All our boxes come with pre-installed apps and software’s such as Kodi, Skype, Viber, and a few others that could be used for streaming movies, browsing the net, playing games. As well as the subscription package of your choice.

Good news, YES!! If you are a frequent traveler or moving anywhere else in the world all you have to do is take your box along. As long as you have access to Internet, PLUG and Play your box effortlessly.

Quality assurance, customized for the African market and we are local any problems we will replace and or fix within 24hrs.

All of our boxes come with a 12-month warranty.

Don’t worry Mbox is all about customer satisfaction, we shall deliver to you free of charge locally and install your Brand new Mbox TV if you are not happy with your service within 3 days we are happy to issue a full refund.

We deliver our boxes across West Africa via DHL express once you confirm your order with us. Generally it would take 2-4 working days to get MBox tv delivered, our boxes comes PLUG and PLAY, connect it to your TV set ensure the box is connected to the internet via Wi-Fi or cable and Enjoy the Amazing Channels. MBox tv can be purchased most conveniently through our online order platform at www.mbox-tv.com after selecting your favorite package, then click ‘ORDER NOW’.

We have designed the process with our customers in mind to make it easy and simple for you. If you have any problems during the order process, don’t worry; just give us a call or Email to info@mbox-tv.com.

Yes, Mbox is adding a range of Korean, Chinese, Greek and Turkish Packages in the coming weeks.

It is suggested to have at least 2mb/s for SD channels and at least 3mb/s download speed for HD channels in order to get the best from our TV boxes.

No! All you need is an Internet connection and everything runs through that.